Basic Trouble shooting in EMC Legato Networker

If a client backup failed in EMC legato networker these setups helps you.

# /usr/sbin/ping xxx.abc.com
xxx.abc.com is alive
It is confirms that client is ping able so we can move for second step.

# /usr/bin/rpcinfo -p xxx.abc.com
program vers proto port service
100000 2 tcp 7938 rpcbind
100000 2 udp 7938 rpcbind
390436 1 tcp 9101
390435 1 tcp 8920
390113 1 tcp 7937 nsrexec

By this out put it is confirm that nsrexec running on client.

# /usr/sbin/nsradmin -s xxx.abc.com -p 390113

nsradmin> print nsrla
type: NSRLA;
name: xxx.abc.com;
NW instance info operations: ;
NW instance info file: ;
installed products: NetWorker 7.4.3.Build.569;
version: "EMC NetWorker 7.4.3.Build.569 ";
servers: backup.abc.com;
auth methods: "0.0.0.0/0,nsrauth/oldauth";
administrator: No privilege to view administrator list;
kernel arch: AMD_X8664;
machine type: server;
OS: Windows Server 2003 5.2;
NetWorker version: 7.4.3.Build.569;
client OS type: Windows NT Server on Intel;
CPUs: 8;
MB used: 23525;
IP address: 10.206.1.24, 192.168.41.12;
Above out put may gives the clue about the ip interface and client version which helps you out in trouble shooting.